".....if you submitted complaints to the ABC, even genuine ones, do you actually get a reply or cause any sort of review."
I've submitted complaints to individual programs (mostly Tony Delroy's "Nightlife". Had one reply out of probably six complaints over 10 years. This just said 'thanks for the feedback'.
Formal filling out of Complaint form to ABC central brings an automated reply, with the promise they will look into it and get back to you. No one ever has.
They don't give a stuff about complaints.
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