Insurance claims

  1. 28,429 Posts.
    lightbulb Created with Sketch. 250
    6 months ago I had road works alongside my house, painful.

    Before they started they came in and photographed inside and outside incase we had any damages. 2 weeks of a massive compactor rolling up and down a few metres from our boundary and we noticed a gap appear(6mm) between wall and roof over 3 metres section with dust running down either side of this with smaller gaps. We rang straight away and the company said they would photograph at end.
    Had to ring them to get some action on that as they finished and had no contact for over a month of that date.

    Their building inspector said report would be two weeks, it took 6 weeks for us to receive their report.

    Just usual wear and tear not their fault.

    Should I ring them or my insurance company or go straight to a lawyer?

    Has anyone else had this problem?

    SOP for some companies is to say no straight up and see if the person has the spine to chase them up.

    The building inspector said he had nothing to do with the road company but they were paying him so I don't have much trust in him.
 
arrow-down-2 Created with Sketch. arrow-down-2 Created with Sketch.