Almost end of the financial year, nice to see the share price back in the 4c region and volume picked up.
Lots of progress happening and a lot to come in the near future.
A summary of the great news and developments for Intiger in recent weeks:
Client Experience Manager Appointed
ASX: 23 June 2017
Hiring of Miss Nina Tan to the role of Client Experience Manager, is a great move from Intiger, with her vast experience and coming direct from NAB, leaving her role at NAB Financial Planning, former ANZ and experience in the Philippines and Singapore working in the financial industry with ANZ and other companies.
➢ Managing all new client on-boarding processes and ensuring new client satisfaction through Project Management disciplines
➢ Training delivery to all new clients during their on-boarding process
➢ First point of contact for all issues raised by existing clients
➢ Proactive communication with all existing clients to maintain and grow ongoing business support for Intiger.
This hire has show that Intiger continues to grow and gain significant client interest and is a step in the right direction, I'm sure Miss Tan has a lot of contacts within NAB and will be an added benefit given the successful trial Intiger had with NAB & the ongoing relationship going forward.
5th Global Intiger Office Launched in Sydney
ASX: 23 June 2017
Further showing the increased demand and growth of Intiger, they have opened a 5th global office in Sydney which is essentially the heart of the Australian financial industry and is a strategically selected location, serving as Intiger's Flagship location for Australian staff & client engagement.
Intiger Found & Managing Director Mark Fisher commented:
“Nina’s appointment highlights Intiger’s privileged capacity to attract experienced industry experts to facilitate operational efficiencies & cost reduction for financial planners.
The opening of our flagship Sydney office provides vital support to our ever-increasing Practice numbers, revenue, Licensees & Advisors across Australia.
Intiger wants financial planners to spend more time with their clients and less time and money on backoffice processing. These two important developments are critical milestones towards us achieving our goals.”
New Accounting & Taxation Processing Services (ATS)
ASX: 27 June 2017
Another great development for Intiger, showing they can act quickly to adjust to demands of clients and seize on a new business opportunity when it presents itself.
- Introduced at the request of current clients & Demand from Industry.
- Intiger's Financial Planning cost effective, pay-as-you-go processing engine can be directly
applied to the Accounting & Taxation sector.
- Intiger to
aggressively scale the operation & onboard of new clients.
- Creates a new robust revenue stream for Intiger, to be reflected in future quarterlies.
Hiring of Seven (7) Certified Practicing Accounts & Associated Production Staff
To meet the immediate demand of this new ATS services Intiger have hired seven (7) Certified Practicing Accountants & associated production staff.
They aren't waiting for clients, the clients and demand is already there and Intiger are showing they can adapt and meet the needs of their financial planning clients to even branch out to other sectors of the financial industry.
Something that was talked about in previous presentations as an option down the line to offer Intiger's services to other industries, it's great to see this come into fruition much earlier and become a reality today.
I wonder which industry is next?
FYI Intiger has a registered domain name of:
www.integrapropertymanagement.com.au
View attachment 628458
https://www.austransparent.com/integrapropertymanagement.com.au
Sentry Group - Approve of Intiger Group Limited
ASX: 7 June 2017
A great vote of confidence to Intiger's services and system to have one of the largest financial planning licensees non-aligned Sentry Group to approve of Intiger and give permission for their financial planning practices to engage with Intiger.
To add to the ASX announcement on 7 June 2017, Sentry Group updated their website with the following on the 26 June 2017.
So it goes to say Sentry are very happy with Intiger and would think majority of their practices will be using Intiger's services already if not lining up to join the existing long list of clients.
Sentry also noted in the asx announcement that they had learned a lot from the pilot program and want to work with Intiger to implement some bespoke, new systems into their own business.
View attachment 628482
Patrick Canion Interview Podcast
15 June 2017
Was a really good interview and a long listen, but well worth it and quite a lot of new information and lots of positives to look forward to in coming weeks and future going forward as a business.
An overview of the interview & what I took from the Interview are the following:
- New Clients are being signed and engaged with every week.
- Huge appetite from the Financial Planning Industry
- Mark Fisher (founder, coder of IAM) focused with his team have focused on a means to leverage IAM's distribution of Intigers services. (This would be the Online Portal.
- Mark's vision is for Financial Planners to not need any other staff (no para-planners) and they can focus completely on engaging with clients for financial advice.
- Ordering through the Online Portal on a Price Per Service basis; order as you need (Domino's Pizza reference from the Investor Presentation.)
- IAM will be hiring a Senior Client Engagement employee in the next few weeks, this will be announced.
This appointment is to help drive client acquisition, the clients that are wanting the one-on-one engagement, as right now IAM are limited to the amount of in person clients they can engage as it's really on Mark and Charles doing this work. So this new employee will be a positive addition to the team that will help engage with more clients, that long waiting list that's still growing.
- Larger Financial Groups want this bespoke engagement, which IAM certainly delivers and provides.
- Online Portal will play a key role in getting the Volume of processes to achieve M1-M4 performance milestones.
- Building the Intiger business for M1-M4 $1m-$40m cumulative NPAT performance milestones.
- Take-Over: Patrick once again mentioned the minimum 8 cent takeover price, emphasising Minimum, PC wants much higher! and that in the event of a take-over that Mark Fisher will receive all his shares.
They are building the business for scale or to provide a red carpet entry for an International Entity to come in.
- Volume of processes helps Intigers margins and the margins will change, become better for IAM as Volume increases.
- Market wants guaranteed price of service & guaranteed turn around time, which works better for both parties.
- If IAM maintain current rate of growth Patrick can't see why Milestone 1 $1m cumulative NPAT can't be achieved in 2017.
- Increased Licensee Engagement
- Increased Practices Signed
- Rate of Growth this Quarter is greater than the last 2 quarters
- Number of Processes needed (to hit M1-M4) isn't actually that much and is certainly achievable - PC
- "We are significantly confident, we are not doing this for laughs.... This is Mark's life's work." - PC
- Expecting to be Cash-Flow Positive this year (2017).
- Expecting to be Profitable this year (2017).
- Intiger's plan is to implement more Automation into Intiger's own internal systems as IAM grows, essentially AI (Artificial Intelligence).
- A key advice for Intiger from Patrick to Mark was to have Pricing into the Online Portal already have the margins in place to achieve M1-M4 performance milestones.
Meaning they don't need to adjust later on and increase their pricing after clients have signed, to me this is a great bit of business and great to see.
They are now in a position for their margins to increase without increasing prices they charge clients.
Online Portal
- Know exactly what it costs to produce work for clients and guarantee a turn around time.
- Financial Planners can appropriately & more accurately price their services through using IAM's services, making their work more efficient.
- No need for a para-planner
- Online Portal; Few clicks and they can order their document from IAM.
- IAM services are far cheaper than what planners currently pay for current tasks.
- Financial Planner will be able to re-structure and improve their business efficiency.
- Allow more time spent with clients both new and existing, acquiring new clients.
- Compliance:
Intiger's services and system with the Online Portal won't allow for example an SOA or other work to go through without the correct order and format of information for Compliance.
This is a big positive and benefit to practices as it removes the ability to produce incorrect documents and eliminates potential lawsuits and legal charges.
Portal Launch
- Intiger want to have the Online Portal launched and operational by end of July 2017.
They want to make sure it works properly so that the first users don't have a poor experience, so they may release access to the Portal in stages.
There will be an Announcement when the Portal is ready to go.
Intiger will be Marketing the Online Portal to the Financial Industry A LOT! It won't be kept quiet in the industry.
One of Australia's Largest Financial Institutions Approves of IAM
- Past weeks one of Australia's largest Financial Institutions started approving their financial planners to be able to use IAM.
The top two practices from this Institution have already started working with IAM and sending work to Intiger. They are significantly bigger than Patrick's ipacWA (13 adviser), with them have 30-40 advisers.
This is huge for IAM, being approved not just by ipacWA, Sentry Group but now also one of Australia's largest Financial Institutions (likely another other than NAB who IAM already engage with).
It's a shame that it can't be named or announced, but this is very positive for IAM and the business and goes to show that the industry is keen on Intiger and their services, despite what the "experts" on anonymous forums like to falsely portray.
- Results will be seen in the Revenue.
- NAB: A few things going on which hopefully an update will be provided with the 4C, which was again stated in the last Investor Presentation, Mark speaks with NAB board on a monthly basis and they are working on how to progress forward from the successful trial where NAB have been very happy with Intiger's services.
- Intiger will provide a full Activity Update report in the upcoming 4C
- If Clients want to be named IAM are very happy to name them.
- IAM have the ability to take on additional staff in their offshore processing offices, quickly and are seen as an attractive employer in each respective location.
- IAM have continued up-skilling their current employees, which is good.
- New Sydney Office: Mark Fisher is now based in Sydney with an office now opened there and the new staff hiring will be based there to help him and Charles take on the in person Client Engagement.
Sentry Group
- Sentry are well aware of what IAM can do for them.
- IAM delivered on everything Sentry threw at them.
- Sentry learned a lot from the Pilot and want to work with IAM on implementing new things into Sentry's business.
- IAM have a great relationship with Sentry Head Office
- Patrick viewed the last Sentry Announcement as a very positive endorsement of IAM where Sentry have given approval for their practices to now engage IAM directly and this is not being reflected in the share price.
- ipacWA don't have a binding agreement either, they have a 1 page document signed which essentially says if ipacWA aren'y happy with IAM's services, they can stop.
- Patrick's take is Binding or non-binding is irrelevant, clients will sign up and continue to use IAM as Intiger provides a high quality service that has a domino effect across each planners business in increasing efficiency, reducing costs beyond just the lower cost of ordering & processing documents with IAM, if they aren't happy with the services you part ways.
- Demand is there from Sentry and from the Financial Planning Industry.
- Existing clients are very happy with IAM
Lots of great information and progress in the last month, Intiger are in a far stronger position now as a business than it was in Decebmer/January, look forward to the quarterly to see the continued progress in clients signs, processes and increased revenue from the previous and further updates on the business.
As always, do your own research, listen to yourself and buy, hold, sell based on your own analysis.
TheArchitect
