My July 16th flight from Tokyo to Coolongatta was cancelled - flight JQ12.
Next available is Sunday 19th, according to Jetstar.
So three day delay. The reason: "operational requirements," whatever that means.
Well, what what the problem with the plane? Nothing. They cancelled the flight to put on an extra for Densapar. The same plane which has been going back and forward to Tokyo, went to Bali on Thursday.
While I feel for those stranded in Bali, just remember that Jetstar didnt make any sacrifices themselves. They unilaterally sacrificed the holiday plans of other customers such as myself to create good press for themselves.
Do they offer any compensation - no! Just an f.u. from their "customer care" crew.
