QANTAS, page-16

  1. 23,232 Posts.
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    Just heard from a friend in a similar situation. They were advised not to cancel but to leave the booking live.

    If prompted by the online booking system to select a later date they were told to ignore it. They were going to a now cancelled conference so there was no "alternative travel date".

    Eventually the flight was fully cancelled but their booking was still active & not transferred to another day.

    Phoned the airline, explained, got the refund.

    Actual story as told but may not fit your circumstances -> DYOR.


 
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