limbo, page-45

The point is who convinced TIS management it would be a streamline process, and that they believed it. Everyone knows such application to any such bodies are unreasonably slow. What is the norm for such applications, when you expect a request for further information.
SM admitted he held back the application for 2 months for a cluster of reasons, non relating to a lack of information for the application, expecting a streamline run. He should know better.

The sales staff recruited for selling this, we were told before, would be only selling vitrogro. Therefor they will be being paid a handsome retainer to avoid having to train new people.