I've read for many months the plaudits for esuperfund and the enamored writings on how great they are (which generally, seems to be correct given the numbers). I hae however previously posed the question about where / how the low cost sis being subsidised i.e. insurance and brokerage commissions (which they don't hide), and that they are a business.
I agree with posts above - if you go into a SMSF you do so knowing that the trust deed will need updating to accommodate changes in legislation. This costs you money and $99 is bloody cheap!
If you go into a low-cost service, ANY kind of service then you need to expect low-cost 'service'. If the T&C's say the deeds will be updated and if it costs a small amount, then how the heck will a letter telling you it's going to happen help you. It's only going to clog up there phone lines with naive questions and requests for longer notice....why do you need to know in advance??
If you stayed in the super fund you were in before you were no doubt paying these costs blindly as they would vary from year to year (yes, even the $1- a week industry funds don't just charge that to run the fund).
My suggestion is for the whingers to take a chill pill and accept it (or as I'd say to my son "grow up") or if they want to move to another administrator, good luck finding another one as cost-effective and that will give you a nice letter a month before charging such a 'surprise' fee. I bet you probably change banks every few years because 'they stuffed-up my accounts'.
This forum has become little more than an esuperfund praising session and now a bashing session. Sorry, but it's a joke.
Rant over. TU if you agree, too bad if you don't. Cheers
