Thanks IAM for indirectly confirming the acceleration of uptake and in turn growth for your products / services.
A dedicated role for managing client relationships in itself speaks volumes and goes against the grain of those companies / individuals who think "robo advice" is the future FinTech.
The essence of this business is client engagement. Basically - people interacting and building a rapport with one another.
We have a great team in place and 2018 will be one very interesting ride for all LTs
Ann: Client Experience Manager Appointment & Launch of 5th Office, page-48
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