from 45:30 in the webinar, talking about the conversion rate: 50% today and going up.
In my opinion the webinar explained some of reasons why sales were disappointing up until the end of Dec 2017:
They are not doing many sales in-house.
Australia is a difficult market because of competition, price pressure, value etc.
Jamaica had problems with the conversion to paying customers.
Ann: Investor Webinar February 2018 Recording Now Available, page-15
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