Maurice Blackburn SH Class action update, page-114

I read their points for a possible CA, and as expected there is no mention of the NPAT announcements as ones was statutory and the other underlying, it's sometimes a bit confusing those two as I sometimes get them mixed up, but they are totally different numbers so there was nothing misleading there.
They mention that it's their franchise model that is an issue, but RFG only organise for an independent review of their business a year ago due to the decline retail sector causing some franchisees to struggle, how is this "systematic" since 2015 as nothing has changed that they are leading you to believe. And some are actually making decent profit.......

And how do you know the number, can you provide the details?????