Terry White to double down
Terry White Group has indicated it has a stock exchange listing as an option to fund a growth target in the next two years of 25 per cent market share with 1,000 pharmacies, effectively double the current store network.
Terry White Group’s merger with Chemmart in 2016 was a key element of a strategy for the Brisbane-based group to build sufficient scale to compete with the My Chemist Group.
The Terry White Group also operates on a franchise structure and following the merger of Terry White Chemists and Chemmart, generates annual sales of around $2 billion.
While a stock exchange listing is current director and management thinking, there is always the possibility of a trade sale for the Terry White Group, especially if a private equity firm saw an opportunity to mop up either Sigma Pharmaceuticals or API to create a stronger competitor to Chemist Warehouse.
https://www.insideretail.com.au/news/chemist-giants-go-head-to-head-201801
Terry White Chemists has once again been ranked number one in the pharmacy customer satisfaction stakes, according to Roy Morgan Research ratings.
Following on from its victory in the Roy Morgan Pharmacy Satisfaction rankings in June, Terry White again led all comers with a July customer satisfaction rating of 90.3%.
My Chemist, which has been locked in a battle with Terry White for top spot over the course of this year, came in at second position, recording a customer satisfaction rating of 89.9%.
Meanwhile, Terry White merger partner Chemmart scored a rating of 88.9% in third position.
Rounding out the top five in the Roy Morgan rankings were Priceline Pharmacy (88.5%) and Chemist Warehouse (88.2%).
https://www.smartcompany.com.au/ind...g-rivals-in-customer-satisfaction-roy-morgan/
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