interesting.. so you waited a long time to speak with someone then got transferred and hung up on. this happened to me exactly. I had a query on Monday about missing shares in my portfolio. I waited 1 hour to get transferred and then the line hung up... so I imagine this is a technique to shoo us away. I also tried calling again yesterday but after a long wait I just gave up. I think anz should be ashamed of themselves and offer a big apology and swallow their pride for once!
