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Paddyboy

843 Posts.

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26/09/18

12:48

Post #: 35852747
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Originally posted by silvahman ↑

interesting.. so you waited a long time to speak with someone then got transferred and hung up on. this happened to me exactly. I had a query on Monday about missing shares in my portfolio. I waited 1 hour to get transferred and then the line hung up... so I imagine this is a technique to shoo us away. I also tried calling again yesterday but after a long wait I just gave up. I think anz should be ashamed of themselves and offer a big apology and swallow their pride for once!

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I have also been locked out all week. I just sent a complaint to ANZ via their feedback page. Others might want to as well as its impossible to get an answer to the 1300 167 665 number.
Feedback https://www.anz.com/common/forms/default.asp?intID=174
Good luck
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