You've inspired the activist in me!! This is probably the place to start. .
https://www.bankwest.com.au/retail-forms/customer-care
I notice that the "fee" is an unusual structure. ..never taking all your interest, but climbs,as your interest rises....in one account of mine which earnt $1400, they took $780....and im asking myself. .."for what? ?"
Some months im hit with a fee of $35+....yeah, scratching my head over what service i am offered in return
Its classed as "adviser/broker service fee"
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