So for those who have never done ITIL or know what a QMS is....I suggest you read this. It is a good explanation of ISO ...in this case ISO 9001. But it is worth the read to understand the depth of how ISO works and why it is so highly regarded.
https://the9000store.com/iso-9001-2...-iso-9001-quality-management-system/[/BCOLOR]
One day if I have time I'll explain ITIL to you and bore you to death....Hahaha
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