DTS (ASX) Weak hands

Originally posted by Greenspan ↑

Hi mate, no offence taken at all.

I've been doing software in the Hospo industry for 20 years now so you have to have a thick skin to live through that.

I was actually agreeing with you and kristian, the big aggregators (deliveroo, menulog/justeat, ubereats) are everywhere now and none of these utilise DTS ALGO so it's going to be tough to implement ALGO into venues that utilise these aggregators unless they're integrated.

Check out how ALGO works - it reads in orders from the brands' website (dominos.com.au for example) and then runs through an algorithm (hence the name) which collates multiple orders and works out when to print the orders to minimise heat loss during the delivery process and maximise multiple orders geographically grouped close together.

It's really great tech but it only works properly if ALL orders go through ALGO - which means the aggregators either need to integrate into ALGO or staff need to double enter the Ubereats et al orders into the POS - eliminating a lot of the benefits of utilising technology in the first place if staff are not being as efficient as possible.

Like I said, it's tough out there.

BTW, that camera app is a cute gimmick, nothing more.

It's possible that some of these large contracts were negotiated more on personal relationships than on the merits of the software.

As always, it's best to do your own research.

Expand

bit harsh on the QT Camera, for one Dominos has a significant quality control issue particularly on the quality of the pizzas. I haven't seen the camer in action other than in business videos but if it works then it can only be a benefit to the business.

my experience of uber is that it doesn't aggregate orders it just sends a driver and delivers, as you said the Algo system uses algorithms to determine the cooking and delivery order. uber being outside the operation of the QSR there is no way that algo can determine the delivery process, thereby no benefit to DTS to integrate other than the starting and stopping of the algo system.

I think your trying to suggest that these ordering and delivery platforms have some sort of one up on DTS. DTS is a QSR management system, uber and co are about ease of delivery. if you want Chinese your not going to go to a pizza store for it. once you make the decision about what you want you use the platform that is easier to deliver the quality of product that you want. personally I have had no end of issue with ubereats, cold food, poor quality, missing items......these stores that sign up to uber aren't even set up for home delivery, they are far behind the QSRs like dominoes, Pizza Hut.