Ann: Third Supplementary Target's Statement, page-34

They will be working to a screen script and lawyers will have checked it abut when they go off script it can be interesting. Just depends how good the operator is and how god that script is and their compliance.

They will rank you according to responses , time of day and 100 other criteria depending on purpose and methods and just what they want now and in the future.

Different levels of holder will possibly be allocated to different experience of staff etc It is a big profitable game and lots of data can be acquired and used for other confirmational purposed without breaching agreements or privacy laws.