I took your advice ljcamp and phoned the company and introduced myself as a shareholder and asked to speak to someone who could answer a question I had about shipping. Of course, I was told by the receptionist that there was no one available and could I please put my question into an email. I have done this before and had no reply, but what the hell... what other choice have I got. Anyway, here is the email with names redacted:
If I receive a reply, I will let you all know the answer. If I don't get a reply and the shipping turns out to be less than the guidance (and the share price falls as a result), then I will send this email with a covering letter to ASIC, ASX and my local member. Please note that I am very bullish on the company, but I am sick of the manipulation and sick of being told things are going to happen only to find that they don't happen.