https://www.productreview.com.au/listings/helloworldReasons for using travel agents.
The reviews for HLO are mostly negative about the price being too high. Has anyone on HotCopper used them? Also, I asked family, who travel a lot, about Helloworld Travel and they all said "Why would anyone use a travel agent when you can book everything yourself online?". So is the travel agent business dying?
1. Some people not comfortable with internet
2. Many people uneasy about foreign travel
3. Package deals
4. Discounting
5. Let someone else do the searching
6. Best deal guarantees
7. Laziness
Ann: FY20 Earnings Guidance, page-5
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Len
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