Optus recently announced that the Voice to Text feature would no longer be provided from 31 March 2019 but after careful consideration of customer responses regarding the removal of Voice to Text, Optus has decided to retain the service.
I think there is real merit to your suggestion on the Optus pilot of VWM.
If you look at the bolded above ---
1 - users want this, there must of been a backlash when they tried to remove it
2 - they have retained the service, but under what terms? Are they trying to have a replacement in before 31 March 2020? Not long to go, but you never know....
