As expected business is relatively flat and the merry go round of senior executives continue. Disappointing to see Gary leave as he is a well respected senior leader across the business and has largely driven the improvement in engagement. This will hurt. Changes to the HR role imo needed to happen as this been a poorly led division for some years. CIO - hopefully someone finally shoots some of the v poor admin systems.
Separately while Covid has impacted I would have thought the reduction in traffic throughout the period may have helped in managing the number of claims from car accidents - don't have any stats but figured this would be the case...
Ann: Suncorp Investor Update Presentation and Speaking Notes, page-2
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