CCP buys charged-off debt from banks and utilities, and collects on that debt. It does this in Australasia as the dominant player, and in the USA as a relatively small player. In this game, the debt from banks is regarded as the best quality, and I imagine CCP pays about 20c in the dollar for such debts. CCP is not into the cheaper debt than can sell for a few cents in the dollar, or less.
CCP also collects debts for some customers as a service in Australasia, but this is a relatively small business. The likes of the ATO tend to go to tender every few years to outsource debt collection. CCP may get a little deeper into this business now that it has acquired Baycorp, who were into collections as a service. This is sometimes referred to as contingency collection (no collect, no pay).
In Australia (unsure about NZ), CCP has an unsecured lending business. It restricts itself to what are called Medium Amount Credit Contracts, which are above $2000, but, I think, less than $5000. It is a fussy lender, and rejects 80% of the loan applications, so the business experiences bad debts within the range that CCP has chosen. CCP provisions 20% up-front for bad debts, and prices its interest rate on that expectation.
Google Credit Corp Group Annual Report 2019, and the above will be dealt with in detail. It would take days to put together an analysis that is useful, so looking here for a short-cut is unlikely to be fruitful
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