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G'day Silverlady.
Sorry it's taken a few days to answer your Question but I was hoping that maybe someone better qualified than myself would come in on it.
I only buy or sell maybe a couple of times a month and I use a full service broker in Melbourne, although I live in Brisbane.
To me, chasing a few dollars saved by using an online broker is not worth it as I have a good long standing relationship with my current broker, that I enjoy, and it has served me well.
Having said that, I never take advice from a broker on what to buy and sell without doing my own checks.
A lot of people will tell you that you should ask a broker what to buy so that you know what to stay away from.
Generally they are as clueless as to what is happening out there as the rest of us dumb plebs and in a lot of cases they are trying to sell to you the very shares that they are trying to unload for a much bigger and more important client. More important to them anyway.
If you are interested in gold shares, and I feel that is the only game in town at the moment, and for a fair while to come, then most brokers know only the bigger shares like LGL, NCM, NEM etc. If you ask them about CRK, TAM or HEG you will be met by a pregnant pause on the other end of the phone followed by a negative comment about the shares as they have never heard of them and are trying to cover their butts while trying to make out that they know what they are talking about.
There are a few exceptions with gold shares of course and those brokers are mainly in Western Aust.
Full service brokers will generally negotiate price for their services so give a couple a call.
Can someone else please help Silverlady with good advice on online brokers.
Regards
Lockitt