A new start its good to have these kinds of debates.
I know from first hand that suncorp has been hit really hard this year with storms in their home claims department. As for other areas of insurances they are getting ready to interface new systems as stated in their February ann presentation, which indicated they were on target... mmmm let me think about that.
As for the banking sector , I have been told that allot of the correlations performed to calculate the debts, capital, investments is done manually due to the inability of having a high level tool that can plug into all areas of the banking business.
I really struggle to see how suncorp has a successfully business model. Some business pride themselves as having the most tech savy people or they provided a safe environment like google. Or some companies have set processes in place which make them closer to a tier 1 company like NASA, so that people can produce the same quality/repeatable work every time. Suncorp has none of the above going for them. The only thing they consistently do is restructures, which creates confusion, panic, decrease productivity and low morale.
If you would like some companies that offer good management, sound business model then try PBP, CHC or CPB......
Or is there something I am missing in regards to the business model.
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