telstra customers charged for paying bills, page-43

bonza "....you are dealing with one of australia's biggest companies, strangled by government regulations..." LOL

Dictionary def. 'strangled' - "to prevent the continuance, growth, rise, or action of; suppress...." Well they might succeed lol
You see everyone has a tolerance level - and *els**a with their woeful attitude to service etcetc easily bring tolerance levels to break point. If the service doesn't work - if the bill is overcharged - if it takes hours to get throught to an 'assistant' - if charges are over the top in a monopoly area - if CDMA reception is excellent, and Next G is garbage, and you get continual spin re benefits - one does develope a deep down [#@%&>*5...self censored in the interest of this forum]. I remember the debate before Te****a was sold; I was walking past an the office of the then Deputy PM in Gunadah; I requested and was given stationary and wrote 2 pages of my concerns of the sale of T*lst** - two days later he resigned! I don't think my note had an influence on his departure .... but thinking about tolerance levels..lol

I'm with you jvd