unfortunately it seems like they have stuffed up my order, and customer service is lacking.
I get its a busy time of the year - but online they said fulfilled 2 days ago - courier went to pickup today for delivery and they said nothing there to pickup !
Desperately trying to get hold of customer service and have gotten nowhere - via phone or email.
I get delays, especially this time of the year, but when you are told online your order is fulfilled and ready for pickup - and it isnt - and you rely on the delivery for Xmas...I can tell you im less than impressed.
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