U have to be more informative on what equipment ur using and it’s OEM softwares …just remember the modern world expects that software is expected to work on any hardware.
MCB supplied platform (Jira) to HC is a flop on my updated Apple IPad and I've reported it’s deficiency to HC a number of times.
From my experience the software package's, the sales pitch doesn’t live up to the sale spiel’s?
In many cases modification is necessary and the OEM normal take heed off ur implemented software changes as an update to the software package.
It suggests that software packages aren’t tested properly or being designed for efficiency before putting it on the market!
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