I went to buy a video camera on the weekend. I started my search in JB Hi-Fi (JBH) because I've always found the staff to be knowledgeable and have good deals. The camera I want was listed at $398 and the sales assistant said they could do it for $367. He was not at all knowledgeable or helpful.
I got out of there and ended up buying the identical camera up the road at Harvey Norman (HVN) for $333. This included a bonus carry bag and battery. The girl there was very helpful and did know her stuff.
Certainly this could be a one-off experience and I'm cautious about reading too much into it.
But for the first time in 7 years I'm feeling bearish about JBH.
Anyone have any other similar (or contrasting) experiences they can share?
JBH Price at posting:
$21.17 Sentiment: Sell Disclosure: Not Held
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