TPG is infamous for the service and network congestion. They maintain their margin by cut costs such as shifting call centres to Phillipe and cutting required network bandwidth for the service.
It would be difficult for TPG to improve their margins once all those cost cutting mechanisms are used. iinet on the other hand have many path for profit growth, they chose service quality as priority because they can and want to.
Telstra competitive is just LOL. Anyone in the telcom industry should know this.
I bought Tel (NZ Hel$tra) today at record low, bounce?
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