Ann: AGM Presentations, page-10

I think the realisation in the first half of the year that Aussie Broadband NBN connections weren't going to perpetualy increase due to the NBN rollout completing made a lot of people panic as if that wasn't expected. The important fact is that of all NBN RSP's, they're still signing up more new NBN connections than any other ISP. All the big dogs are actually bleeding NBN customers; their numbers are in decline. They're all going to Aussie or smaller ISP's. For me, seeing people proactively switching to Aussie is more confidence inspiring than people signing up because NBN just became available and they were prompted to choose a provider.