> losing pallets of wines when doing stocktake.
> missing delivery or same order can be delivered twice. no wonder why they cut-off B2C channels.
> online portal issue : stock on hand doest not reflect actual stock level which means incorrect storage invoices incurred, etc. e.g. we has one pallet wine shipped out and customer confirmed receival, after 2 months, on kaddy portal shows this pallet is still in their WH and charged us storage for it.
> very slow responses with support@email or customer service@ email plus lots of emails with @winedepot or @Kaddy. confusing us and themselves.
this could be good business to work with but we are giving up at this point and I am sure we are not the only one leaving. sorry
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