one of the harder jobs you can do. Put up with whining passengers who expect them to be at their service with a click of the fingers(or press of a button) while at the same time maintaining a smile and composure on long haul flights. imo how you treat them is how they treat you. age, sex and carrier has nothing to do with it We have been carried by Malaysia Air, Qantas, BA, Tiger, Virgin and had no probs mind you we are on the lower side of the maintenance scale. its what you make of it