Will QAN survive?, page-6001

I've tried multiple times to get my credits back. Qantas owes me thousands. Short of having 4 hours to spend on the phone, I'm not sure how I'll ever be able to get that money back.

Qantas is lying to the federal govt and gas-lighting the Australian people when they say the credits are easily available to get back.

I've been a Qantas gold member for decades. The only way I fly with them now is if they are absolutely the only option for my destination. And then I'll strongly consider whether I actually need to go there.

Here is how Alan Joyce stole half a billion dollars from the Australian Public.

The "new" tool requires you provide a "Booking reference" from your flight. Easy enough right? You just get it from your emailed itinerary.

WRONG.

During covid qantas stopped sending out email itineraries if you purchased flights through the app. Those cancelled flights are no longer in the app, there is no email and there is no way to get a booking reference.

You might ask why a booking reference is needed. In the past, all you needed was your qantas frequent flyer number.

Very good question. Qantas removed the ability to use your frequent flyer number to get your credits from the website during Covid.

The halting of sending email itineraries to prevent customers having booking numbers, and also the removal of the link between frequency flyer number and flight credits are both active decisions made by Qantas the only purpose of which was to prevent Australians getting the money owed to them by law.

Alan Joyce is a thief, and so are those at Qantas who supported him.