Ann: Appendix 4C & Quarterly Activities Report - Sep-23 Qtr, page-78

i have been concerned about the selling activity/culture and systems to support it in IPD. I know RV believes that the back end systems in IPD are very poor.... they need a new ERP, CRM system for their CSM's........ and I realise this costs money, effort time and planning.... especially when you are 80 employees . in many organisations this is a 2 year process from beginning of planning /business requirements .... then vendor/implementation partner selection and rfp process..... and then to implement and bed down the new applications .... this could be another huge distraction and then excuses for mgt for performance

in none of the presentations do they focus or mention anything around sales /sales cadence /driving pipeline / developing opportunities .......

with the poor q1 sales - I am getting concerned that the real activity of selling is not in the company which we are all hoping for even with a change of policy

and before anyone says the BOD change has an impact on sales culture ..........it absolutely has nothing .... zip ...... F- all to do with sales culture ......

sales culture is led by chief revenue office - in this case it's Rick and Tim as they are too small a company to have a CRO.