Yesterday it was potential heart attack day. I opened the water bill....$1200+ Well we had this leak in the pipe through a bushy paddock but that got fixed a monrh & a half ago That pushed the last bill up from around $80 to $350 but that wasn't the real problem. Today was potential brain freakout. They told me about this form on their website to apply for a rebate on lost water So I filled that in ok, attached the plumbers bill and a photo of the meter reading from yesterday,, got to the end where I had to do the "I am not a robot' business ...I couldn't get it right. I must have tried half a dozen times. What's happening? Am I finally losing it? Alzheimer's creeping upon me? So I rang them again, told the girl, and she had a little giggle! Then she told me just to put it in an email and send that By then it was lunch so I just left it. When I came back, I thought no, I've never failed one of these before and it's not going to beat me now So I brought up the last page again, ticked the boxes and it went theough as it should It had been a tech problem and they had fixed it while I was having lunch.