It doesnt have to be so! If Harvey wants to keep operating and profiteering, then he just has to compete. Its that simple. Everyone else had to!
Lift your game Harvey, its called competition, he still has a very large portion of the market,all those that are not confident to research and buy online. Think of ways to improve your own business to lure the market to you. Be better salesmen.
If the market place changes then you need to adapt!
