what we really need is a full on codeshare with Virgin Australia and Star Alliance. And new planes.
Qantas is going the way of JAL, Pan Am and other bloated, inefficient national airlines. Joyce is irritating everyone but he is completely right - its either fix it now or suffer the death of a thousand cuts along the way to Qantas going bankrupt.
I rarely fly Qantas and am always disappointed when I do.