I will not fly Qantas until Joyce leaves. He will not be forgiven for holding Australia to ransom.
The culture of a company is set from the top down, and Qantas staff will always be unhappy under his command. Feel the difference when you walk into the Virgin Terminal - who seem to have a great work culture and focus on customers.
I recall booking 12 x Syd - Darwin return tickets, and I needed to change some of the names due to drop outs. Qantas wanted to charge me upwards of $500 admin fee per name change. Gouging at every opportunity.
Joyce has also tarnished the Irish accent due his antics. He will never call Auustralia home, and I just hope not one Ausie makes him feel welcome.
He has so far failed to bring his brand of GFC MK2 to Australia. Goodness has prevailed.
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