Hi guys I just got an emale back with a direct E*TRade number....
It was in response to this email...
Subject: Re: Season's greetings from ANZ E*TRADE (Fwd By Acxiom)
When will the website be back up??.....!!! How about you communicate that instead of Merry Xmas!!
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Dear Mr Hamann,
Thank you for contacting us regarding the E*TRADE website.
We are aware some clients are still experiencing service interruptions on the E*TRADE website. At this stage there is no definitive timeframe as we are still investigating the root cause of the issue.
If you are still experiencing difficulties we can assist over the phone with any account management enquiries and as a gesture of goodwill, we can offer a trading service over the phone free of charge until the issue is rectified. Our contact number is 1300 658 355 or if dialling from overseas +61 3 8541 0458.
We appreciate the technical difficulties experienced have been very inconvenient for you and we can assure you we are working to restore all services as a matter of urgency.
Mr Hamann, please again accept our apologies for the issue and any inconvenience that it may have caused.
Yours sincerely,
Dean M Client Services
E*TRADE Australia Replied Paid 1346, Royal Exchange NSW 1224 Phone: 1300 658 355 Fax: 1300 553 589 Website: www.etrade.com.au
