rates on hold? , page-11

  1. 4,942 Posts.
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    Hi Hotfire Re: your electricity account. I recently had a bitter dispute with my retailer regarding the constant rises on my account.
    I even escalated the problem to the ombudsman, they in turn had my metre tested and it was found to be faulty.
    The end result was that the meter was running 6% faster than allowed and I was duly compensated for four years of over charge.

    I am certain that no further investigations are carried out for those that have smarter than me meters, its treated as a one of case, consumer be ware!
    It is left up to each individual to fend for them selfs these days.
    Cheers :-)
 
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