Cheers pbro and yes the selling and upselling is paramount. I still subscribe to the concept that you have a fiduciary responsibility to do what is right and good for the customer and they keep coming back.
The guys at the top in the bank make the decisions and woe betide the banking branch if they do not implement these policies as their jobs are on the line. They too are in debt and must do what is required. Then you have the no brainer point system for loans that are manipulated by both parties and viola you are indebted to the eyeballs. Credit cards are easily destroyed when applying or obtained through another lender with no follow up and these days folk are getting credit limits way beyond $50,000! Get into strife with that and get another card to pay the first. Credit card tarts they are called but the interest rate collected by the banks factors this all in.
I believe it is naive to assume that applicants are whiter than snow - so many lie to get the loans they just must have and a property crash will not cure that as there is easy but expensive money so easily obtained.
