asic complaints

Just got this off the ASIC website for those interested in putting forward a complaint there's also an online complaint form via email. I will be filling out one next week.


Companies
For complaints about alleged misconduct or illegal activity concerning:
how company directors and officers manage their companies
incorrect or late release of company information to the market
raising money from the public
a company continuing to trade while unable to pay its debts
how company administrators, liquidators or auditors perform their duties
misleading or deceptive conduct to do with borrowing money, and
a takeover or company restructure.

How to complain to ASIC


Before you begin, gather together documents or letters about your complaint. You may need to refer to them to answer some of the questions in the complaint form.


Make your complaint online

Fill in our online complaint form and submit it electronically.

This form must be completed in one session. It cannot be saved.


Alternatively you can:

Send your complaint via mail or fax
You can print our complaint form and send your complaint to us.
Post your form to
Misconduct & Breach Reporting
Australian Securities and Investments Commission
GPO Box 9827
Your Capital City

or

Fax it to us

Speak to ASIC
Phone 1300 300 630
(international +61 3 5177 3777)

If you need a translator, call the Telephone Interpreter Service on 131 450. They will call ASIC for you.
Do you have a question?
If you need more information, you may want to ask us a question online or phone us on 1300 300 630.


What will happen with your complaint?
We record your complaint and look carefully at what you have told us. We aim to understand the facts and to see if the law has been broken. ASIC can only act if the law has been broken.

We weigh every complaint we receive against four basic questions:
What legal action can we take?
Is the evidence likely to be sufficient?
Which complaint is the most urgent and serious?
If we succeed, will people behave better in the future?
We often receive complaints from consumers who want help getting their money back. Even if we believe there has been misconduct, we generally won't be able to recover money for you. Often you will need to get your own professional advice.


Your complaint counts
Your complaint:
Tells us which people and what problems are giving trouble to consumers, investors and creditors
Suggest targets for surveillance and inspections
Helps us select cases for possible criminal or civil action
Guides us on the warning and advice we give.