If the item below is correct then companies with exceptional customer service should do better than others. Hope so.
http://www.businessspectator.com.au/article/2013/7/23/climate/factories-power-down-and-energy-sector%E2%80%99s-troubled?utm_source=exact&utm_medium=email&utm_content=358510&utm_campaign=kgb&modapt=
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