NAB national australia bank limited

News: NAB drops in satisfaction survey

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    National Australia Bank Limited (ASX:NAB) has dropped to the bottom of the pack for satisfaction levels among business customers.


     


    A monthly survey of satisfaction among the big four's business clients shows NAB in last place, despite being Australia's largest business lender.


     


    NAB had an average satisfaction rating of 7 in September, while Commonwealth Bank of Australia (ASX:CBA) came out on top with a rating of 7.6.


     


    Westpac Banking Corp(ASX:WBC) was ranked second with a rating of 7.5.


     


    Australia and New Zealand Banking Group (ASX:ANZ), which was previously tied with NAB, moved up to third after recording its highest ever rating in the four year history of the survey of 7.2.


     


    NAB generated a net profit of $2.5 billion in the first half of fiscal 2013.

 
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