- Release Date: 30/01/14 17:58
- Summary: OFFICE: TWR: TOWER appoints General Manager Customer Interaction
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TWR 30/01/2014 15:58 OFFICE REL: 1558 HRS Tower Limited OFFICE: TWR: TOWER appoints General Manager Customer Interaction 30 January 2014 Market Information NZX Limited Level 2, NZX Centre 11 Cable Street Wellington New Zealand Company Announcements Office Australian Securities Exchange Exchange Centre Level 6, 20 Bridge Street Sydney NSW 2000 AUSTRALIA TOWER Limited - TOWER appoints General Manager Customer Interaction (Auckland - NZ) TOWER Limited today announced the appointment of Vanessa Dudley to the new role of General Manager Customer Interaction. Mrs Dudley, who is currently ANZ Head of Retail Banking, Pacific and Fiji, is expected to start her new role in March. As General Manager Customer Interaction, Mrs Dudley will lead a large team of customer-facing staff. She will be responsible for functions including alliances, sales, service, claims and underwriting. TOWER Chief Executive Officer David Hancock said today he was thrilled to appoint Mrs Dudley to his new-look Executive Leadership team. "Vanessa brings to us an extensive range of skills and experiences, coupled with a genuine passion for customers and we are really excited about the new dynamic she will bring to our business," Mr Hancock said. "We have clear strategies in place for growth and customer retention, and Vanessa will play a pivotal role in ensuring that we deliver outstanding experiences at every touch-point. Her strong people leadership capabilities will complement our now-complete senior management team." Mrs Dudley ran a number of businesses in New Zealand before starting her career in banking with ANZ and has held general management and leadership roles within retail, business and contact centre environments during her 13 years there. ENDS David Hancock Chief Executive Officer TOWER Limited ARBN 088 481 234 Incorporated in New Zealand For further information, please contact: Tracey Palmer Head of Corporate Communications DDI +64 9 369 2017 End CA:00246520 For:TWR Type:OFFICE Time:2014-01-30 15:58:47
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