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02/06/15
17:34
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Originally posted by MikeMennell
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"5. Market competition? There are only 3 now - Telstra, Optus and TPG. They can cooperate and share the spoils, there is no need to enter into a pricing war. If Telstra or Optus was to enter into a pricing war, they would be cutting their nose off to spite their face. TPG has existed as a low-cost provider for many years and Telstra/Optus have never entered into a price war, why would they start now after the industry has just gone through a consolidation phase to prepare for the NBN world?"
Kidding surely? Price war has started. Think Woolies v Coles. Customers will call the shots and play one off against the other. Is yr contract due to expire soon. You can change yr mobile provider and keep yr number. Same with email when using a generic/cloud based (think gmail) address. Don't even need to leave home. Just ring around or google. Some sites provide comparisons between all the best deals telcos are offering. Make a note re the absolute cheapest deal then call yr current provider. Chances are they will match it or better.
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Not everything is about the price with customers. Reliability and customer service play a MASSIVE part in these companies. That is the reason why Iinet grew so quickly, not their prices.