unbelievable, page-4

read this re call ctres hi everyone, just thought i'd bring you up to speed as to what's happening within the call ctres around australia

as we all know a major cost to business is wages

in order in part to lower the workforce and also in part 'to meet the forecasts both work numbers and financials' some wise foke at tls have decided to ramp up the kpi's (key performance indicators)to be achieved by the current call ctre staff and also associated stress levels

what their (mgmt) are asking for is less time on the phone and more sales dollars at the end of the day

some staff have had enough with the unrealistic targets and have decided either:
1- tell mgmt to take their job and ......
2-accept any redundancy package recently offered and leave!!!!
3-go and find a new job

its got that bad that in some cases even the trainers have had enough and are also considering leaving meaning theres not many around to train the new chimps who surprise surprise will be on contracts and much lower wages than those who left before them

T3 no thanks
as the old saying goes- better value elsewhere!

Australian Securities and Investments Commission Notice
1) You are personally responsible for your postings (including any alterations you make to postings). Therefore, you should take care to ensure the authenticity and accuracy of the information in your postings. If they contain misleading or deceptive information about securities, ASIC and persons acting on such information may take action against you

2) If you include any hyperlinks to other sites, you may be held accountable for the information on those sites

3) You should disclose in the postings if you have any vested interest in the securities to which your postings relate

4) If there are complaints about your postings, those complaints will be passed on to ASIC for appropriate action

5) If you are suspected of or found to be making unauthorised or illegal postings, your right to make postings will be withdrawn immediately