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I wrote to Andrew Smith on 2 oct to ask about delays to buyback.
Here's what he wrote back

I am travelling overseas at present.
I will respond when I return on 14 Oct
Regards
Andrew Smith.
Level 7, 1 Collins Street,
Melbourne 3000.
0411472606.

So far, no further reply.
I am pretty much over this company.
There is a phone no there, if anyone wants to call him