MOU2 and MOU3, page-221

If we take ipac WA as an example of the quality of the IAM service offering. They recently won FP practice of the year, to win such an award there are many criteria's that ipac WA must cover and cover it better then anyone else nationally.

I'd like to focus on one major component being document delivery (quality of the Statement of Advice) presented to the client. Banks are failing compliance badly and are under ASIC review currently for a lack of quality of document delivery to clients. This is IAM's biggest selling point and they have played a massive part in the ipac WA practice of the year award, which I'm sure will not go unnoticed by the big industry players.

NAB & WBC are currently under ASIC investigation and so is ANZ, while CBA failed and were issued with an enforceable undertaking (EU). With banks trying to reduce costs as none of their FP businesses are profitable, while maintaining a high service quality in the form of document delivery the regulatory body (ASIC) will be keeping a close eye on what solutions the big 4 come up with. IAM will no doubt leverage off their clients success in ipac WA, to solve the biggest headaches the majors face currently, GLTA