friday fright, page-141

IG and the random night spi closes - yep, well they might lose money on it but if so they shouldn't provide the blasted service then we'd all know where we stand. These random closes just deter traders from using it which makes it even more illiquid and spreads even wider. And its really penny pinching mean stuff - they want to take the mint they make during the day but not take the risk at night. Averaged out they are still very much ahead. Here's my story - had a night spi position on ig, went to close out, ig was only trading spi on a call basis. Called the number, got a fax machine. Checked number again, called several times and still got fax machine. Called again, glitch, whirr, got put through to London. The plummy voiced bloke who answered tried to treat me as an imbecile, was resentful that my call had been put through to him, and only after some strong aussie language was he persuaded to change his tone and actually close out my position. By that stage a profit had turned into a significant loss. Its my major grief with ig but enough to also make me look elsewhere. Absolutely sheet service from go to whoa that was.